FAQ's
Your questions answered
Common questions
What payment methods do you accept?
We accept all major credit cards and Paypal. Payment is made online when placing an order.
Do you offer Dairy / Gluten / Sugarfree or Vegan products?
No, unfortunately our Patisserie`s recipes contain the listed above ingredients and we do NOT offer any FREE from products.
Do you ship orders?
No, we do NOT ship orders, as the products contain perishable ingredients. The cakes have to be consumed within a few days and kept in the refrigerator until consumed.
How far in advance can I order?
You can order anytime in advance. Please be aware the minimum time to order a celebration cake in advance is 4 days, but for other desserts it is 2 days.
Do you offer last minute orders?
We cannot guarantee that we will be able to offer a last minute order, as we need orders to be placed in advance, but please call us to discuss your request.
Do you cater for large parties?
Please get in touch with us via our Contact us form, call us or send us an email on info@patisserieparadise.co.uk and we will discuss your request, please be aware that we do NOT offer Wedding Cakes.
Do you have a minimum order?
We do not have a minimum order for collection. We have a minimum order for deliveries £50.
How long are your products fresh for?
We use fresh fruit and dairy and we do not use added preservatives and artificial flavorings, for this reason our products have to be consumed within 2-3 days.